IF YOU ARE CONTACTING US FOR
Edit your order
Please send an email to ma_commande@zepooch.com indicating the details of the request.
Exchange an item (or to validate the size received)
Please send the following information to: echanges@zepooch.com
- Order number
- Reason for request
- Breed, age, weight and measurements of your dog
- A photo of your dog in profile wearing his coat, if possible (we must see the whole dog)
Help on choosing the size or model
If your question is not related to the information mentioned above
I will respond to you as soon as possible. As the season is well underway, I try to respond as quickly as possible but it can sometimes take up to 3 days. Note that I do not respond evenings and weekends. Don't forget we have an FAQ section!