Z'Arctic
- Low stock - 1 item left
- Inventory on the way
Toile imperméable respirante
Intérieur doublée en polar
Ouverture à l'arrière du col pour attacher la laisse
Poignets ajustables en 2 longueurs
Appliqués réfléchissants à l'épaule
Col long avec cordon élastique ajustable
Désolée, un problème est survenu avec la version française (à venir sous peu)
Laver à la machine à délicat et suspendre pour sécher.
Il est déconseillé d'utiliser de l'assouplissant.
We do not warrant our coats against damage from normal or prolonged wear, improper care, owner negligence, bickering between dogs, chewing, snags or tears. Resulting damage is not considered a defect in materials or workmanship and does not reflect poor product quality.
Branches, fences, rolling on the pavement or gravel, the teeth of their companions, etc. are all things that can damage any high-end dog or human clothing.
The coats available on our site are now ready to be shipped.
Processing
Please allow 2 business days for processing your order.
Shipping - Transit
We ship all our items with a Purolator express service. Transit generally takes 2 days for shipments to Quebec and Ontario and up to 5 days for other provinces and the United States.
Delivery times are not guaranteed. Any delays are beyond our control.
International Orders - Customs
Orders shipped outside of Canada may be subject to your country's duties and taxes when the item arrives at its destination. The delivery agent will collect these charges upon delivery of your order.
We do our best to avoid these charges; however, we are unable to guarantee that the fee will not be charged by your country upon arrival. Very rarely, international orders may be held up by customs in the destination country. We do our best to avoid these delays;
However, this is beyond our control and we cannot be held responsible for delays due to delays in international customs processing.
We accept exchanges for another size within 15 days of the date of receipt provided that it is has not been worn outside and let it be in its original condition.
From $25 fee appliest* for the return transport of items if it is not possible for you to go to our workshop in Sainte-Marthe-Sur-Le-Lac.
If you are not sure if the size is suitable for your dog, email us pictures at the following address: contact@zepooch.com and it will be our pleasure to help you.
In the event that we do not have a matching coat in another size or color you require, we will issue a credit note.
No refund is possible, except in the following situations:
- When exchanging size. We will refund the price difference between the two sizes if your dog needs a size smaller than you ordered. It is possible to apply the refund amount to pay the exchange fee.
- When we determine that our models are not suitable for your dog. $20 fee apply for the restocking of the item and you will be responsible for returning the item to us at your expense.
*Only for Quebec and Ontario customers. For out-of-province or international customers, contact us to establish the most advantageous option available.